Diagnostic article Generic OBD-II

P0762: A solenoid C failed-on result is a functional-state contradiction

Understand Ford P0762 and why a high circuit code would be a different classification on the same channel.

Read before applying this article

Documented application

Ford 2024–2025 gasoline OBD operation summary, July 16 2024 revision; only the cited monitor and transmission architectures. No individual vehicle fitment or universal calibration is inferred.

The code alone does not identify a failed part or establish that a vehicle is safe to drive. Confirm the vehicle, reporting module and applicable service procedure.

P0762 reports functionally failed-on behavior for shift solenoid C in Ford's cited monitor. The relevant contradiction is between the intended control outcome and the observed functional state. The code alone does not establish that a wire is held at battery voltage.

Functional evidence uses an event filter

Ford separates electrical monitoring, which runs continuously, from functional evaluation during solenoid transitions. The latter uses a filter that adds three per bad event and subtracts one for a correct non-shifting clutch state. Nine counts mature the documented result.

A later correct observation can reduce that filter without explaining all prior failures. When reviewing a recording, preserve whether the event happened during a shift or a non-shifting state, because the example observation durations differ.

Distinguish failed-on behavior from a power-short report

The architecture table assigns P0762 to P0760_7E and the C-channel power short to P0980/P0760_12. Those identifiers distinguish functional evidence from an electrical path classification. They are not interchangeable merely because a short might be one possible issue investigated by a vehicle-specific procedure.

A useful diagnostic capture connects command state, measured response and electrical status at the same time. The monitor description does not identify a specific stuck valve, clutch or internal leak. It establishes which type of evidence must be resolved before the matching transmission's tests can support a replacement decision.

Source and applicability

Ford 2024–2025 gasoline OBD operation summary, July 16 2024 revision; only the cited monitor and transmission architectures. No individual vehicle fitment or universal calibration is inferred. Ford PDF, page 151. Ford PDF, page 152. Ford PDF, page 155.

Article source documents

  1. Ford Motor Company

    2024–2025 MY V2 OBD System Operation Summary for Gasoline Engines

Source checks describe how the text was prepared; they do not certify a diagnosis or confirm compatibility with every vehicle using this code.

Original code reference

Dictionary definition

Shift Solenoid C Stuck On

This definition retains its original catalog scope. The article above is limited to its explicitly documented application.

Reference scope

Generic OBD-II definition.

A manufacturer label does not establish the model, year, engine or module to which a diagnosis applies. Read the safety and diagnostic limits.

Definition source

  1. Community reference dataWal33D (Waleed Judah)
    DTC Database: pinned community code definitions

    Source checked · MIT