Diagnostic article Generic OBD-II

P2757: Aisin torque-converter performance fault in a narrow Ram production batch

P2757-00 is described here as torque-converter-clutch pressure-control-solenoid performance.

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Documented application

FCA bulletin 21-027-16 Rev. A, September 2016: NAFTA-market 2016 Ram 3500 pickup D2, 3500 chassis cab DD and 4500/5500 chassis cab DP, built March 29–April 11, 2016, with 6.7 L ETK Cummins diesel and DF2 Aisin AS69RC transmission.

The code alone does not identify a failed part or establish that a vehicle is safe to drive. Confirm the vehicle, reporting module and applicable service procedure.

A solenoid-related description with a mechanical cause

P2757-00 is described here as torque-converter-clutch pressure-control-solenoid performance. The documented defect was a dislodged internal torque-converter snap ring. This matters because the wording alone can lead a repair toward a solenoid or control circuit, while the manufacturer action for this specific production group replaces the converter. The bulletin reports a malfunction indicator and the code in transmission-control memory; it does not establish that every P2757 has this mechanical cause.

Check the exact transmission and eligibility

A useful repair order records the full transmission scan, engine and transmission sales codes, production date and VIN eligibility. The Aisin AS69RC restriction is essential: a different Ram transmission is outside this case. The revised bulletin instructs technicians to address other faults separately and, for vehicles actually on the RRT VIN list, replace the converter without additional diagnosis under that action. A model-year match alone does not grant the same shortcut to an unlisted vehicle.

Repair expectations and limits

The specified repair requires transmission work and the prescribed ASRC fluid, following the manufacturer removal and installation procedure. It is not a recommendation for an additive, universal fluid or blind valve-body replacement. Ask the workshop to document whether the historical service action applies, what converter was installed and how operation was verified afterward. If the VIN is outside the action, pressure-control, hydraulic and converter diagnosis must follow the applicable service information before an expensive assembly is ordered.

Source and applicability

FCA bulletin 21-027-16 Rev. A, September 2016: NAFTA-market 2016 Ram 3500 pickup D2, 3500 chassis cab DD and 4500/5500 chassis cab DP, built March 29–April 11, 2016, with 6.7 L ETK Cummins diesel and DF2 Aisin AS69RC transmission.

Manufacturer bulletin, page 1 · Manufacturer bulletin, page 2 · Manufacturer bulletin, page 3

Article source documents

  1. FCA US LLC / Stellantis

    21-027-16 REV. A — NHTSA manufacturer communication 10121724

Source checks describe how the text was prepared; they do not certify a diagnosis or confirm compatibility with every vehicle using this code.

Original code reference

Dictionary definition

Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance/Stuck Off

This definition retains its original catalog scope. The article above is limited to its explicitly documented application.

Reference scope

Generic OBD-II definition.

A manufacturer label does not establish the model, year, engine or module to which a diagnosis applies. Read the safety and diagnostic limits.

Definition source

  1. Community reference dataWal33D (Waleed Judah)
    DTC Database: pinned community code definitions

    Source checked · MIT